Bill King Scratched Glass

Case Studies: Removing Scratched Glass Graffiti

Unfortunately graffiti is a fact of our city life, now you can do something about it.

Scratched Glass Graffiti

My company cleans thousands of commercial windows every month, and I estimate that 20% to 25% of all our customers ether have a scratch or a graffiti “tag” on their glass or building.

Acid Etching - Scratched Glass

Sample of Acid Etching Graffiti

This statistic shocked me when I first started to keep count, and then I got mad.

These are my neighborhoods too and having marks everywhere made me uncomfortable just walking up and down the streets.

When we clean a store’s windows, the owner would usually ask “can you get that off too?”  My response for the first year was, “sorry, no” but then I decided to do some research and figure out what it takes to actually remove these unsightly marks on our society.

I found that there’s essentially two ways to remove the “tag” 1) Replace the glass and 2) Restore the glass.

We work closely with our local glass companies and often recommend replacing glass rather that restoring it.  When the price makes sense, we do recommend removing the “tag” via a process called scratched glass restoration.

Scratched Glass Restoration 

There’s an entire industry to remove scratches and acid etching from glass – who knew?

In future posts, I’ll talk discuss the types of graffiti, glass replacement, commercial and residential scratches, anti-graffiti film installation and the details of the scratched glass restoration process, but for today I’m going to post two “case study” videos that we put together to demonstrate the process.

Quick note: We recommend restoring the glass if the cost is 50% or less of the replacement costs.  Both of the following case studies fit this criterion, and the customers were extremely happy with the results (we were too!)

Case Study #1:  Acid Etching on Glass

Video: 4 minutes.  Graffiti Type: Acid Etching on Glass.  Location: Los Angeles, CA.   Duration: 3.5 hours   Cost: Restoration Cost: $320, Glass Replacement Cost: $750  Results: Extremely Happy Customer.

Case Study #2:  Scratched Glass

Video: 12 minutes  Graffiti Type: Deep scratch on Glass.  Location: Gardena,  CA.   Duration: 2.5 hours   Cost: Restoration Cost: $280, Glass Replacement Cost: $700  Results: Very Happy Customer.

Finding a Glass Restoration Service Provider

As you can see, there is a cost-effective solution to remove graffiti.  When we perform the process, I just feel better knowing we are cleaning up our city, one window at a time.

There are many excellent companies that perform glass restoration services.   Search the Internet using the words “scratched glass Removal” “acid etching removal” or some combination of these search words and a number of companies should pop up.

If you cannot find one, ask for a recommendation from your local glass company and/or window tinting company.  These businesses work closely with glass restoration service providers and will definitely know who performs this service in your area.

Look for more posts on this subject.

Have a great weekend everyone!

________

 Fish Window Cleaning is a National Franchise with 220+ franchisees located throughout the United States.  FWC corporate headquarters are located in St. Louis, MO.

John Gran and Cynthia Julian own and operate the franchise located in the Los Angeles – South Bay, providing residential and commercial window cleaning, gutter cleaning, chandelier cleaning, pressure washing, and more.

Click Here or Call 310-973-3474 for a Free, on-site written estimate.

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NRBBA Installs Banners in North Redondo Beach

The North Redondo Beach Business Association (NRBBA)  has installed new Banners on Artesia Blvd. in Redondo Beach, CA.

Personal Goal: Give Back to My Community

In 2012,  my primary goal is to grow our window cleaning business in the South Bay.

We have great clients and we close many more each week by providing a needed service to an accepting community, for a reasonable price.  We are truly blessed.  Because we realize our circumstances, we feel it’s vitally important to give back to our community.

One way that I personally give back is by donating my time serving as Treasurer for the North Redondo Beach Business Association (NRBBA).

I’m excited to share some very cool things we are doing in North Redondo Beach!

Please leave a comment, we’d love to hear what you think!

Businesses Come Together in North Redondo Beach 

NRBBA Brochure

NRBBA Brochure

The NRBBA brings together business owners, managers and city government representatives to share information and help North Redondo Beach businesses grow.

Led by President Clark Adams (Clark Adams Windows), the NRBBA Board of Directors works closely with local businesses to address issues and serve as the “Voice of North Redondo Beach Business“.

Originally formed in 1979, the NRBBA is a 501c6 all-volunteer, non-profit organization. The Association is an active member of the Board of Directors of the Redondo Beach Chamber of Commerce and Visitors Bureau and sponsors two fund-raising events – Dine Around North Redondo and SpringFest.  The proceeds from these events are returned to the community via School scholarships, the Library Foundation, holiday lighting and banners, police dogs and more.

Besides fundraising for community projects, the NRBBA holds a monthly public meeting to address local topics and issues in North Redondo Beach.

NRBBA meetings are held at 8:00am on the Second Thursday of the Month, at the North Branch, Redondo Beach Library. (2000 Artesia Blvd.)

We follow a formal agenda that addresses the following items:

Clark Adams - President of the NRBBA

Clark Adams - President of the NRBBA

  • Discuss ways to grow your business
  • Network with other businesses
  • Learn about local events and news
  • Discuss local issues and proposed solutions
  • Meet city officials and learn more about Redondo Beach

Become a member of the NRBBA - It’s Free!

And it’s the best way to stay informed of exciting events and projects happening in North Redondo Beach! As business owners and your neighbors, we’d love to meet you, hear your thoughts and work together on issues that concern our businesses and our community.

For more information, visit our website at www.NRBBA.org

Creating an Identity for North Redondo Beach

NRBBA Logo

New NRBBA Logo

Community Identity, Branding, Marketing and PR efforts are proven to attract locals and visitors to the local businesses.

In the South Bay, such recent efforts are quite profitable for areas like Riviera Village, Downtown Manhattan Beach and Pier Avenue in Hermosa Beach.

North Redondo Beach is committed to joining them!

Over the last several months the NRBBA has been working with local marketing firms to create an updated identity for North Redondo Beach and is now in the process of  facilitating a number of Branding, Marketing and PR efforts to attract locals and visitors to our community.  This is just the beginning!

The NRBBA is proud to announce it has recently completed the following important projects:

NRBBA Banners on Artesia Blvd.

New Banners on Artesia Blvd.

  1. Created a New Logo for the NRBBA:  Shop – Dine – Discover!
  2. Created a new, full-color, three-fold NRBBA brochure
  3. Created window clings to display the new Logo in Stores and office buildings
  4. Created and hung 48 White and Blue Banners on Artesia Blvd – they look great!

Other exciting projects are in the works, and there’s plenty to do!

Note: All projects and efforts are funded solely through the NRBBA’s privately raised funds and donations – no public funds are being used!

If you are interested in helping grow business in North Redondo Beach, please consider joining the NRBBA (it’s Free!)

Simply email us info@NRBBA.org and make plans to join us at our next monthly meeting  - we’d love to meet you and hear your thoughts!

Shop – Dine – Discover  North Redondo Beach

You’ll be glad you did!

__________________________________

 Fish Window Cleaning is a National Franchise with 220+ franchisees located throughout the United States.  FWC corporate headquarters are located in St. Louis, MO.

John Gran and Cynthia Julian own and operate the franchise located in the Los Angeles – South Bay, providing residential and commercial window cleaning, gutter cleaning, chandelier cleaning, pressure washing, and more.

Click Here or Call 310-973-3474 for a Free, on-site written estimate.

If you like this post, please click the button to “like” our Facebook Page and follow us!

Please Click to "Like" our Facebook Page

Sally and Pete RB

Customer Pets of the Week: “Sally & “Pete”

Happy Monday Everyone!

Thought I’d post a quick picture of our newest fur-pals,  “Sally” and “Pete”.

Cloe and Louie Redondo Beach

Cloe and Louie Redondo Beach

They own (and provide security for) Redmond Lock & Key at 2213 Artesia Blvd., Redondo Beach, CA 90278.

“Sally” & “Pete” will greet you with a smile and help with all your lock and Key needs.  (Also, ask for Dave & Barbara – they’ll help you too!)

We’ll soon begin cleaning their windows, what a great match! Redmond Lock & Key and  Fish Window Cleaning.

On the same day, I also met “Cloe” and “Louie” at the Animal Medical Clinic located at 2006 Artesia Blvd, Redondo Beach, CA 90278.

These two, along with Gina and the AMC staff, clean their own windows, but are very friendly and would love to see you all.

Make it a great week and check back frequently for more pictures of a newest Fur Pals!

Sincerely,

Your friends at Fish Window Cleaning.

__________________________________

 Fish Window Cleaning is a National Franchise with 220+ franchisees located throughout the United States.  FWC corporate headquarters are located in St. Louis, MO.

John Gran and Cynthia Julian own and operate the franchise located in the Los Angeles – South Bay, providing residential and commercial window cleaning, gutter cleaning, chandelier cleaning, pressure washing, and more.

Click Here or Call 310-973-3474 for a Free, on-site written estimate.

If you like this post, please click the button to “like” our Facebook Page and follow us!

Please Click to "Like" our Facebook Page

You’ve Been Cited by OSHA: What Now?

Here’s some more practical information from our company’s Risk Manager, Tom Patton.

Tom works for Barrett Business Services, Inc. (BBSI), our Professional Employer Organization (PEO), and helps make sure we receive up-to-date  safety techniques and information, and he monitors us regularly to make sure we follow our safety training program and conform to all OSHA safety regulations.

Make it a SAFE Day!

John Gran – Owner
Fish Window Cleaning – Los Angeles South Bay

Remember:  Safety is everyone’s responsibility!

___

You’ve Been Cited: What Now?

If you are cited for violations following an OSHA inspection, there are certain procedures that must be followed. Here’s a brief overview of key issues.

If you receive a Citation and Notification of Penalty from OSHA following an inspection:

  • You must post the citation (or a copy of it) at or near the place where each violation occurred to make employees aware of the hazards to which they may be exposed.
  • The citation must remain posted in a place where employees can see it, for 3 working days or until the violation is corrected, whichever is longer. (Saturdays, Sundays, and federal holidays are not counted as working days.)
  • You must comply with these posting requirements even if you contest the citation.
  • You also have to post the abatement certification documents (e.g., abatement certifications, abatement plans and progress reports) at or near the place where the violation occurred.
  • For moveable equipment found to be in violation and where the posting of violations would be difficult or impractical, you have the option to identify the equipment with a “Warning” tag specified in the abatement verification regulation, http://www.dir.ca.gov/title8/340_4.html
What are your Options?

Empl0yers have Options

Your Options

As an employer who has been cited, you may take either of the following courses of action:

  • If you agree to accept the citation, you must correct the condition by the date set in the citation and pay the penalty, if one is proposed.
  • If you do not agree, you have 15 working days from the date you receive the citation to contest in writing the citation, the proposed penalty, and/or the abatement date.

Informal Conference and Settlement

Before deciding to contest the citation, you may request an informal conference with the OSHA area director within the 15 working day period to discuss any issues related to the citation.

Informal Conference and Settlement

Informal Conference and Settlement

Employee representative(s) have the right to participate in any informal conference or negotiations between the regional administrator or area director and the employer. OSHA will, therefore, inform them of an informal conference or contest.

If you request an informal conference, you can use this opportunity to do any of the following:

  • Obtain a better explanation of the violations cited
  • Obtain a more complete understanding of the specific standards that apply
  • Negotiate and enter into an informal settlement agreement
  • Discuss ways to correct violations
  • Discuss issues concerning proposed penalties
  • Discuss proposed abatement dates
  • Resolve disputed citations and penalties, thereby eliminating the need for the more formal procedures associated with litigation before the Occupational Safety and Health Review Commission
  • Obtain answers to any other questions you may have
You can Contest within 15 Days

Contest a violation within 15 days

Compliance Problems

OSHA encourages you to take advantage of the opportunity to have an informal conference if you foresee any difficulties in complying with any part of the citation. Please note, however, that an informal conference must be held within the 15-working-day Notice of Intent to Contest period and will neither extend the 15-working-day contest period nor take the place of the filing of a written notice if you desire to contest.

If you agree that the cited violations exist, but you have a valid reason for wishing to extend the abatement date(s), you may discuss this with the area director in an informal conference. He or she may issue an amended citation that changes the abatement date prior to the expiration of the 15- working-day period without your filing a Notice of Intent to Contest.

When the Citation Becomes Final

If you do not contest within 15 working days, your citation will become a final order not subject to review by any court or agency. After this occurs, the OSHA area director may continue to provide you with information and assistance on how to abate the hazards cited in your citation, but may not amend or change any citation or penalty, which has become a final order. The area director may only advise you on abatement methods or extend the time you need to abate the violation.

__________________________________

 Fish Window Cleaning is a National Franchise with 220+ franchisees located throughout the United States.  FWC corporate headquarters are located in St. Louis, MO.

John Gran and Cynthia Julian own and operate the franchise located in the Los Angeles – South Bay, providing residential and commercial window cleaning, gutter cleaning, chandelier cleaning, pressure washing, and more.

Click Here or Call 310-973-3474 for a Free, on-site written estimate.

If you like this post, please click the button to “like” our Facebook Page and follow us!

Please Click to "Like" our Facebook Page

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Fish Window Cleaning Completes Scratched Glass Restoration Project in Redondo Beach, CA

Graffiti and Scratched Glass are a PROBLEM…

Artesia Blvd, Redondo Beach - Glass Restoration Project

Fish teams with City of Redondo Beach to Remove Scratches from local windows

Fish Window Cleaning is the SOLUTION!

Fish Window Cleaning – Los Angeles South Bay  is working with the Redondo Beach Department of Recreation and Community Services to help Redondo Beach business owners remove scratched glass graffiti from their windows.

Fish recently completed a large Scratched Glass Restoration project at the Artesia Plaza located at 2301 Artesia Blvd. in North Redondo Beach. The first store that was restored was Neighborhood Grinds.  (Great Coffee and Friendly Staff!)

Want to know more about removing Scratches?  Check out this video - How to Repair Scratched Glass

This restoration project was completed between 06/15/11 to 06/30/11.

Fish removed multiple instances of scratched glass graffiti throughout the entire plaza, and installed anti-graffiti film to protect the glass post-restoration.  There are 8 stores in the Artesia Plaza that participated in this project.  Drop by and visit these stores – you’ll be amazed at how great they look!

Fish Window Cleaning Removes Scratches in Redondo Beach, CA

Bill King - Removes Scratched Glass Graffiti in Redondo Beach, CA

The City of Redondo Beach is funding/supporting these repairs via it’s Commercial Rehabilitation Program, headed by Robert Hall in the Dept of Recreation & Community Services.  The program is designed to help RB business owners remove graffiti and maintain a clean, professional, inviting presences in North Redondo Beach.  Contact the Rec & Community Services department to see if you are eligible for this program.

Fish Window Cleaning (known as @FishSouthBay) is an active member with the Redondo Beach Chamber of Commerce, and also serves as Treasurer for the North Redondo Beach Business Association (NRBBA). 

Fish Window Cleaning is committed to removing/reparing all scratched glass in the Beach Cities and making each business’ window SPARKLE through regularly scheduled window cleanings.

To see how Fish can help your business’ first impression, contact us at 310-973-3474 or find us online at www.FishWindowCleaning.com/FishSouthBay.

We’ll make your windows SPARKLE!

__________________________________

 Fish Window Cleaning is a National Franchise with 220+ franchisees located throughout the United States.  FWC corporate headquarters are located in St. Louis, MO.

John Gran and Cynthia Julian own and operate the franchise located in the Los Angeles – South Bay, providing residential and commercial window cleaning, gutter cleaning, chandelier cleaning, pressure washing, and more.

Click Here or Call 310-973-3474 for a Free, on-site written estimate.

If you like this post, please click the button to “like” our Facebook Page and follow us!

Please Click to "Like" our Facebook Page