Make Mom Smile…Clean Her Windows!

Want something special for Mom this year?  Try cleaning her windows, she will love it!

Mothers Love Clean Windows 

A little while back I shared some fundamental elements about Fish Window Cleaning in my article, “Living Our Company’s Core Values

Mike, Linda and Jill Myers, Regional Development Director, American Red Cross

Mike & Linda Merrick w/ Jill Myers, Reg. Development Director, American Red Cross

The Company’s first core value is “Honor God and Family”.  This value is easy to say, but how do you actually do it?

Well, it hit me the other day when I thought about the unwritten rule we have at Fish Window Cleaning:

Your parent’s windows will always be clean.  For Free!

My wife Cynthia and I learned about this national, unwritten rule when we visited Fish Headquarters in St. Louis, prior to purchasing our franchise.

During our “discovery day“, we learned that Mike Merrick, our company’s Founder and CEO, still cleans his 89 year-old mother’s windows.  Mike and his brother Dave Merrick (also a Fish Franchisee) grab their ladders, buckets and squeegees and make mom’s windows sparkle regularly.

Mike is a humble man but he sure was proud when he shared this aspect of his life with us.

Everyone loves clean windows, but a child giving their time to serve their parent is a prime example of “Honoring Your Family.”

Especially when the child has grey hair too.

We Clean Our Moms’ Windows

Mothers love their home and they love spending time with their children.

And the thought of our CEO cleaning his Mom’s windows is quite inspiring.

So, each year just before Mother’s Day, I clean my mom’s windows and spend the rest of the afternoon chatting with her.

When I finish, she says the same thing each time, “John, it’s such a treat to have you clean my windows.  I love that you take the time to clean them, and they sparkle for many weeks after you are done.  I’m not sure which I like the most: The time doing them or the lasting sparkle!”

She says it with such sincerity, I almost believe that she’s truly perplexed.  Wink. Wink.

The Ladies of Fish Window Cleaning

Cynthia, Sonya and Tina in the Fish Window Cleaning Office

Our Employees Now Clean Their Mom’s Windows Too

Our employees are encouraged to clean their mom’s windows just like Mike Merrick.

The new cleaners usually balk until they realize they can save money while showing off in front of the easiest customer they have:  Mom!

Recently, even our office manager cleaned her mother’s windows.  She did a great job, her mom was very pleased and I think she now has a better appreciation for the cleaners.

Our employees now get the message… Moms love clean windows.

As Mother’s Day approaches, do you want to get her something different than chocolate and flowers?

This year, try cleaning your mom’s windows, she’ll love it!

It may take a couple of hours and require some hard work, but I guarantee your mom will cherish every moment of it, just like our moms do.

Cleaning Your Mom’s Windows

There are two things to remember about giving the gift of clean windows:

  1. The time you spend is almost as important as the windows being clean.
  2. You must be safe or please stop reading this article and buy your mom some flowers like everyone else.

Because I own and operate a window cleaning company, I have the equipment and training to efficiently, and properly clean my mother’s windows.

What Equipment will I need!

Bucket, Mop, Towels, Squeegee and Dish Washing Soap (maybe a stepladder)

I realize this is not the case for everyone.

So, here are 4 ways you can clean your mom’s windows too:

  1. Use Mom’s Equipment: Your mom’s windows have been cleaned at some point, ask her if she has equipment.  If so, set a time, go over there and get to it!
  2. Buy Mom a Mop & Squeegee: If your mom doesn’t have window cleaning equipment, stop by a hardware store, buy supplies and give them to her.
    Here’s the important part: With this option, it’s very important to include a card that says, “I’m giving you this equipment so I can clean your windows for you.”  If you just give the equipment, you are better off just getting her nothing!
  3. Bring Your Own Equipment: If you have your own equipment, schedule a time, go over there and get to it (see option #1)
  4. Hire a Professional Window Cleaner:  Sometimes hiring a professional is the best option.  Spend the time talking with mom and pay the bill – her sincere smile and thanks will be the same as the other options.

Whichever way you choose, have fun and do your best – your mom will love it!

Have you ever cleaned your mother’s windows?  Please share your experience, we’d love to hear it.

Just remember: If you clean your mother’s windows, please be safe!

She wants them done again next year too! 

Happy Mother’s Day!

_______________________

About the Author

John Gran & Cynthia Julian

John Gran & Cynthia Julian

John Gran (@FishSouthBay) is an entrepreneur and former marketing and product development executive who has grown his successful Fish Window Cleaning franchise in the Los Angeles – South Bay area to become a leading professional in window cleaning services for business owners and home owners.

With his popular blog A Clear View Through Clean Windows, John shares his window cleaning expertise by addressing topics and answering questions that customers continually ask him during his day.  He also uses window cleaning pictures, inspirations and stories about his business to demonstrate the fundamentals for building a strong, healthy, thriving business.

John lives & works with his wife Cynthia in Redondo Beach, CA (she runs the business too!)

If you have a question or would like window cleaning services click Here or Call 310-973-3474 for a Free, on-site written estimate.

It Might Rain…Should I Clean My Windows? YES!

Q:  There’s rain in the forecast…what should I do?

A:  Have FISH still clean your windows!

Tut Tut… Looks like Rain

If you think the rain will make your windows look dirty after we clean them… It won’t! 

Rain water, by itself, does not spot your windows.

Rain water is about as pure as water gets.  It contains little or no impurities and, by itself, does not cause your windows to look dirty, spotted or streaked.

On clean glass the “pure” rain water just runs right off, spot free!

So Why Do Windows Spot? 

Windows become dirty from the wind blowing dust and debris against your windows and, over time, it eventually sticks.

Ever notice how when your car’s windows are clean, they stay clean longer?  Conversely, when your car’s windows are dirty they seem to get dirtier faster?

It’s simple: The existing debris catches the new debris and it builds up.

The same “build up” principle applies to store fronts, home windows and glass buildings, resulting in visible Spots.

When “pure” rain water meets debris on an unclean window, it gets caught on the window and dries.  The resulting spots are a mixture of the “pure” water and existing debris.

Water Spots Up Close

Water Spots

Spots.

Cleaning your windows regularly keeps the glass clean and free of debris and allows the “pure” rain water to run off because there’s nothing to cling to.

No Spots.

So, when there’s rain in the forecast, it’s actually smart to have Fish Window Cleaning clean your windows.

When the sun comes out you’ll see Sparkles not Spots!

100% Satisfaction Guaranteed

100% Satisfaction Guarantee

Even when it rains.

No, our cleaners won’t stand in the pouring rain to clean your windows.

But, if rain is in the forecast, it’s just sprinkling or your windows are covered by an overhang or awnings – we’ll make your windows sparkle just like we do when it’s sunny.

Your windows will look great and, because they’re clean, they won’t spot up.

If it rains within 48 hours of your cleaning AND your windows do spot up, call us and we’ll touch them up – Free of Charge – as soon as possible.

We guarantee you’ll be 100% satisfied with our work, even when it rains!

FISH makes your windows SPARKLE – Rain or Shine!

_______________________

About the Author

John Gran & Cynthia Julian

John Gran (@FishSouthBay) is an entrepreneur and former marketing and product development executive who has grown his successful Fish Window Cleaning franchise in the Los Angeles – South Bay area to become a leading professional in window cleaning services for business owners and home owners.

With his popular blog A Clear View Through Clean Windows, John shares his window cleaning expertise by addressing topics and answering questions that customers continually ask him during his day.  He also uses window cleaning pictures, inspirations and stories about his business to demonstrate the fundamentals for building a strong, healthy, thriving business.

John lives & works with his wife Cynthia in Redondo Beach, CA (she runs the business too!)

If you have a question or would like window cleaning services click Here or Call 310-973-3474 for a Free, on-site written estimate.

For Sale: Used Pulex Electric 5-Stage RO/DI Cart w/Hose Reel

IMG_1139Retail Price:  $5,436  
Selling for:  $2,750

One of my local competitors (non-Fish) went out of business and to help him out, I purchased his vehicle and equipment. The majority of the items we could not use, but we did work in a few pieces of equipment, and were able to sell the vehicle and trailer.

One of the remaining items is this heavy duty, Pulex 5-stage water filtration unit, with about 9,000 gallons usage and an electric (not-battery) pump. We already have two smaller water filtration units and we also stay away from the electric versions – this piece of equipment simply just does not fit our business model.

Product Description
Electric Powered 5 Stage RO/DI Cart w/Hose Reel, 166 ft Hose, (TDS Meter is broken)

The Ultra Pure RODI – Reverse Osmosis Deionizing system offers the absolute purest water (zero TDS) a system can provide for the highest quality and fastest cleaning available.  (Product Description taken from J.Racenstein’s website)

  • 5-stage pure water filtration
  • Lowest cost pure water available
  • Tank-less system provides enough pure water for:
    • Two-pole cleaning with electric
  • Two wheel cart with 10″ pneumatic ball bearing wheels allows for easy movement on any terrain
  • Includes hose real with 166′ (50 meters) hose
  • This is the electric version, with power cord.

IMG_1140IMG_1141IMG_1143IMG_1142

If you are interested in purchasing this system from me, please email me at JGran@FishWindowCleaning.com, call my office at 310-973-3474 or leave a comment below.

I’m based in Los Angeles, CA and I’m willing to deliver within Southern California.

Thank you!

John.

_______________________

About the Author

John Gran & Cynthia Julian

John Gran & Cynthia Julian

John Gran (@FishSouthBay) is an entrepreneur and former marketing and product development executive who has grown his successful Fish Window Cleaning franchise in the Los Angeles – South Bay area to become a leading professional in window cleaning services for business owners and home owners.

With his popular blog A Clear View Through Clean Windows, John shares his window cleaning expertise by addressing topics and answering questions that customers continually ask him during his day.  He also uses window cleaning pictures, inspirations and stories about his business to demonstrate the fundamentals for building a strong, healthy, thriving business.

John lives & works with his wife Cynthia in Redondo Beach, CA (she runs the business too!)

If you have a question or would like window cleaning services click Here or Call 310-973-3474 for a Free, on-site written estimate.

Selling Your Home? Clean Your Windows!

Selling Your Home? What to do…paint? Update the kitchen or bathroom?

First, clean your windows!

Finding the Right Agent is Very Important

Step #1: Find the Right Agent!

Ok, the actual first thing to do is to find the right Real Estate Agent.

We work closely with hundreds of wonderful agents and brokers and they each have different personalities, specialties and capabilities.  The key is to find the right agent that you “click” with, and who instills confidence that they can – and will – sell your home fast and for top dollar!

One thing that every agent agrees on:

Your need to prepare your home for sale.

Preparing Your Home For Sale

In most cases, your agent will offer suggestions to prepare, or “stage” your home to be more inviting for prospective buyers.  It’s pretty simple: Buyers need to see themselves living in your home.  You need to make it as easy as possible for them to do so, given your home is filled with your furniture, personal belongings and style choices.

Your agent may also suggest working with a professional home staging company to maximize your home’s value.  We also work with dozens of professional staging companies and they really know what’s required to increase the “curb appeal” and value of your home.  Most staging companies offer a reasonably priced “initial assessment”.  Ask your agent if they can recommend one.

Top three priorities for preparing you home: M. B. Lynch, REMAX Realtor

  1. Window Cleaning
  2. Carpet Cleaning
  3. Maid Services

Keep in mind: The moment a prospective buyer pulls up to your home, they’ll notice the windows first.

First impressions matter…What does yours say?

Top 5 Reasons Clean Windows Are Important

Preparing your home for sale can be daunting.

My advise: focus on issues that give the “most bang for your buck“.

Clean your windows.Feng Shui

And the Experts agree.  Here are their top 5 reasons:

Reason #5 –  “A bright, alive atmosphere is encouraged in Feng Shui and the home’s windows are an important aspect of this. Large, clean windows are important. They allow pure, bright light to flood the living areas in the home, bringing good energy… Clean windows and natural sunshine are important ingredients to a healthy, happy home.” – FENG SHUI

Reason #4 –  “ More than 75% of people who first view property on the internet will drive by BEFORE contacting an agent.” – CHRISTINE RAE, AUTHOR, HOMESTAGING FOR DUMMIES

Reason #3 – ” Curb appeal sells 49% of all houses.” – NATIONAL ASSOCIATION OF REALTORS

Money ManazineReason #2 – “ A good first appearance of a home can add 5% to 10% to the value of the home.” – JOHN AUST, PRESIDENT, NATIONAL ASSOCIATION OF REAL ESTATE APPRAISERS

Reason #1 – “According to 2000 real estate agents surveyed, the number one improvement that generates the best return on investment is window cleaning, and the ROI on window cleaning alone was determined to be 768%” – MONEY MAGAZINE

Clean Windows Make You Smile

My wife Cynthia and I have spoken with hundreds of our customers and they’ve taught us an important lesson: Sparkling windows brighten your day.  

Even if you are not selling your home, take a moment to clean your windows.

Then, take a deep breath, have a look and you’ll then see that A Clear View Through Clean Windows will definitely make you smile!

Have a great weekend!

_______________________

About the Author

John Gran & Cynthia Julian

John Gran (@FishSouthBay) is an entrepreneur and former marketing and product development executive who has grown his successful Fish Window Cleaning franchise in the Los Angeles – South Bay area to become a leading professional in window cleaning services for business owners and home owners.

With his popular blog A Clear View Through Clean Windows, John shares his window cleaning expertise by addressing topics and answering questions that customers continually ask him during his day.  He also uses window cleaning pictures, inspirations and stories about his business to demonstrate the fundamentals for building a strong, healthy, thriving business.

John lives & works with his wife Cynthia in Redondo Beach, CA (she runs the business too!)

If you have a question or would like window cleaning services click Here or Call 310-973-3474 for a Free, on-site written estimate.

OSHA Recordkeeping and Reporting: A Quick Review

OSHA recordkeeping and reporting requirements appear straightforward, but the devil is in the details.

Now Returning to Our Regularly Scheduled Program…

John in Official 'Fish Red', White and Blue

John is NOT wearing an Official Fish Uniform

Happy July Everyone!

I hope you are all enjoying your summer.  We at Fish Window Cleaning – Los Angeles South Bay are having a terrific one!

Simply put: The weather gets hot and people want clean windows!

Summer is our busiest time of year and our expanding window cleaning team is doing a great job meeting our customers’ needs.

The Window Cleaning business is booming and we are set to break our production record this summer as we clean commercial and residential windows through Labor Day.

A new record is a good reason to miss a few posts, don’t you think?  Go Fish!   

Personal Best

Our Best Summer So Far!

Our busy schedule has consumed my time but I’m now back to my regular schedule and I will continue to write & post every week.

I hope you’ve enjoyed this year’s articles so far.  I’ve just completed my Q3/Q4 Blog Post calendar, there are so many exciting topics to cover!

Please let me know if there are any topics you’d like to see, I’m happy to fit them in the schedule.

Anyway, I’m back at it.

Thank you for your feedback & support!

This Week’s Topic: OSHA Regulations

The #1 topic that I post on “A Clear View Through Clean Windows” is OSHA related.  These posts are generally targeted for those running a window cleaning business or something similar, the #2 topic is safety (something we all relate to).  We must give the public what they want!

Look for more articles on both topics!

Tom Patton - Risk Manager, BBSI

Tom Patton, BBSI

So, let’s get back to it… Here’s a quick reminder of the main OSHA recordkeeping and reporting requirements.

Please let me know if you find this information useful.

Safety is a serious topic and our company, Fish Window Cleaning, adheres to all OSHA regulations.

Today’s OSHA related information is provided by our company’s Risk Manager, Tom Patton.

Tom works for Barrett Business Services, Inc. (BBSI), our Professional Employer Organization (PEO), and helps make sure we receive up-to-date  safety techniques and information, and he monitors us regularly to make sure we follow our safety training program and conform to all OSHA safety regulations.

OSHA Recordkeeping and Reporting Requirements

The OSHA recordkeeping standard requires you to keep records of occupational deaths, injuries and illnesses, and make reports to OSHA and the Bureau of Labor Statistics (BLS). Small employers (10 or fewer workers) and employers in certain retail, service, finance, real estate or insurance industries are not required to keep these records. However, they must report any occupational fatalities or catastrophes that occur in their workplaces to OSHA, and they must participate in government surveys if they are asked to do so.

OSHA Forms

Cal-OSHA Website

Cal-OSHA Website

The regulations require you to complete three forms:

  • OSHA 300 Log of Work-Related Injuries and Illnesses,
  • OSHA 301 Injury and Illness Incident Report
  • OSHA 300A Summary of Work-Related Injuries and Illnesses (annual)

The 300 log must include injuries and illnesses to employees on your payroll as well as to other employees you supervise on a day-to-day basis, such as temporary workers or contractor employees who are subject to daily supervision by your organization.

Work-Related Injuries

Section 1904.5(a) states that “[the employer] must consider an injury or illness to be work-related if an event or exposure in the work environment either caused or contributed to the resulting condition. Work-relatedness is presumed for injuries and illnesses resulting from events or exposures occurring in the work environment….”

Note that the work event or exposure need only be one of the discernible causes of the injury or illness. It doesn’t have to be the sole or predominant cause.

Reporting Work-Related Injuries

Reporting Work-Related Injuries

Section 1904.5(b)(3) says that if it is not obvious whether the precipitating event or exposure occurred in the work environment or elsewhere, you “must evaluate the employee’s work duties and environment to decide whether or not one or more events or exposures in the work environment caused or contributed to the resulting condition or significantly aggravated a pre-existing condition.”

If you decide the case is not work-related, and OSHA subsequently issues a citation for failure to record, OSHA—not you—would have the burden of proving that the injury or illness was work-related.

Recording New Cases

Only new cases are record-able. Work-related injuries and illnesses are considered to be new cases when the employee has never reported similar signs or symptoms before, or when the employee has recovered completely from a previous injury or illness and workplace events or exposures have caused the signs or symptoms to reappear.

Recording Restricted Work

When an injury or illness involves restricted work or job transfer but does not involve death or days away from work, you must record the injury or illness on the OSHA 300 Log by placing a check mark in the space for job transfer or restriction and an entry of the number of restricted or transferred days in the restricted workdays column.

However, you don’t have to record a case where, for example, the employee only experiences minor musculoskeletal discomfort and the doctor says he’s fit to work, but assigns a work restriction to that employee for the purpose of preventing a more serious condition from developing.

Getting Back to Work is Very Important

Getting Back to Work is Very Important

An employee’s work is considered “restricted” when, as a result of a work-related injury or illness:

  • You keep the employee from performing one or more of the routine functions of his or her job (job functions that the employee regularly performs at least once per week), or from working the full workday that he or she would otherwise have been scheduled to work; or
  • A physician or other licensed health care professional recommends that the employee not perform one or more of the routine functions of his or her job, or not work the full workday that he or she would otherwise have been scheduled to worked.

For recordkeeping purposes, an employee’s routine functions are those work activities the employee regularly performs at least once per week.

A recommended work restriction is recordable only if it affects one or more of the employee’s routine job functions. To determine whether this is the case, you must evaluate the restriction in light of the routine functions of the injured or ill employee’s job.

A partial day of work is recorded as a day of job transfer or restriction for recordkeeping purposes, except for the day on which the injury occurred or the illness began.

Count days of job transfer or restriction in the same way you count days away from work. The only difference is that, if you permanently assign the injured or ill employee to a job modified or permanently changed to eliminate the routine functions the employee was restricted from performing, you may stop the day count when the modification or change is permanent. You must count at least 1-day of restricted work or job transfer for such cases.

I hope you found this article “OSHA Recordkeeping and Reporting: Quick Review” helpful.

Remember: Complying with OSHA regulations is important and it’s the Law!

Be Safe Everyone!

_______________________

About the Author

John Gran & Cynthia Julian

John and Cynthia

John Gran (@FishSouthBay) is an entrepreneur and former marketing and product development executive who has grown his successful Fish Window Cleaning franchise in the Los Angeles – South Bay area to become a leading professional in window cleaning services for business owners and home owners.

With his popular blog A Clear View Through Clean Windows, John shares his window cleaning expertise by addressing topics and answering questions that customers continually ask him during his day.  He also uses window cleaning pictures, inspirations and stories about his business to demonstrate the fundamentals for building a strong, healthy, thriving business.

John lives & works with his wife Cynthia in Redondo Beach, CA (she runs the business too!)

If you have a question or would like window cleaning services click Here or Call 310-973-3474 for a Free, on-site written estimate.